Privacy Policy
Returns4u Financial Trading Company
Returns4u Financial Trading Company (“we”, “our”, or “us”) is committed to protecting your privacy and maintaining the confidentiality of student information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational services and website.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our educational services or website.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Enroll in our courses or educational programs
- Create a student account
- Submit assignments or participate in assessments
- Contact us for support or inquiries
- Subscribe to our educational newsletters
- Participate in surveys or feedback forms
This information may include:
- Name, email address, phone number, and mailing address
- Educational background and learning goals
- Payment information (processed securely by third-party processors)
- Course progress, grades, and assessment results
- Communication preferences and accessibility needs
Automatically Collected Information
We automatically collect certain information when you use our learning platform:
- Learning platform usage and navigation patterns
- Course completion rates and time spent on materials
- Device and browser information for technical support
- IP address for security and fraud prevention
2. How We Use Your Information
We use the information we collect for various purposes:
- To deliver educational content and track learning progress
- To process course enrollments and manage student accounts
- To provide personalized learning experiences and recommendations
- To communicate about courses, schedules, and educational opportunities
- To provide student support and respond to inquiries
- To improve our educational programs and platform functionality
- To comply with educational regulations and legal requirements
- To maintain platform security and prevent unauthorized access
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:
With Service Providers
We may share information with trusted educational and technical service providers who assist us in:
- Learning management system hosting and maintenance
- Payment processing for course fees
- Educational content delivery and video hosting
- Student communication and support services
- Learning analytics and progress tracking
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights and property
- Ensure user safety
- Investigate fraud or security issues
4. Cookies and Tracking Technologies
Cookie Policy: We use cookies and similar technologies to enhance your learning experience and platform functionality.
We use the following types of cookies:
- Essential Cookies: Required for learning platform functionality and security
- Learning Analytics: Track course progress and learning outcomes
- Preference Cookies: Remember your learning preferences and settings
- Performance Cookies: Help us improve platform performance and user experience
You can control cookies through your browser settings. However, disabling essential cookies may affect your ability to access course materials.
5. Data Security
We implement comprehensive security measures to protect student information and educational records against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmission
- Secure cloud hosting with regular backups
- Multi-factor authentication for student accounts
- Regular security audits and vulnerability assessments
- Staff training on student privacy and data protection
- Compliance with educational privacy standards
6. Your Rights and Choices
As a student, you have the right to:
- Access and review your educational records and personal information
- Update your contact information and learning preferences
- Request copies of your course transcripts and certificates
- Opt-out of non-essential communications
- Request deletion of your account (subject to record retention requirements)
To exercise these rights or discuss your privacy concerns, please contact our Student Privacy Office using the information provided below.
7. Educational Partners and Third-Party Resources
Our courses may include links to external educational resources and partner websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Student Privacy (Under 18)
We welcome students of all ages in our financial literacy programs. For students under 18, we require parental consent for enrollment and follow additional privacy protections. Parents have the right to review their child’s educational records and can request modifications to privacy settings.
9. Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in our educational services or legal requirements. We will notify enrolled students of significant changes via email and post updates on our website with a revised “Last updated” date.
10. Contact Information
Jasola Village, New Delhi, Delhi 110025
Email: support@returns4u.in
Phone: 0120-268-7000
